Privacy policy service provider

Privacy

 

7.1  You acknowledge and agree that:

(a) in order to provide You and Pet Care Service Provider Users with access to and the functionality of the Platform, we may need to collect and use the Personal Information or Veterinary Health Information of Pet Care Service Provider Users;

(b) We will collect and handle any Personal Information and Veterinary Health Information of all Users and Pet Owners in accordance with:

(i) Our Privacy Policy and

(c) Our Privacy Policy does not cover or address how You handle any Personal Information or Veterinary Health Information. You must ensure that you have, and will continue to maintain, a privacy policy which:

(i) complies with applicable privacy laws; and

(ii) provides an accurate representation to Pet Owners about the data flow of any Personal Information or Veterinary Health Information which occurs between You and Us and via the Platform;

(d) You must ensure that any Personal Information or Veterinary Health Information You create or have access to as a result of Your use of the Platform is collected, handled and retained by You in accordance with applicable privacy laws in relevant jurisdictions;

(e) You must only use or disclose Personal Information or Veterinary Health Information which is collected by Us and shared with You for the primary purpose for which that Personal Information or Veterinary Health Information was collected (being to manage a Booking or otherwise communicate with the relevant individual, depending on the circumstances); and

(f) to enable Us to provide you with the full functionality of the Platform and our services, We will collect, synchronise, store and access certain information, including the Personal Information of Your Pet Owners and Users.

 

7.2 Notwithstanding anything else in these Terms or the Software User Agreement, You must ensure that You have:

(a) obtained all necessary consents from individuals (including Your Pet Owners) whose Personal Information or Veterinary Health Information may be provided or uploaded to the Platform (including any third party services facilitated by the Platform) or to Us directly, prior to providing or uploading that Personal Information or Veterinary Health Information; and

(b) provided all necessary notifications to such individuals in relation to Our collection of their Personal Information or Veterinary Health Information, as required by applicable privacy laws.

 

7.3  You must:

(a) provide reasonable assistance to the other party in relation to any privacy-related complaints or regulatory enquiries; and

(b) notify the other party upon becoming aware of an Eligible Data Breach with respect to the Personal Information which is shared between the parties.